After Sales Service

After Sales Service

Our equipments are designed for long life and high performance. In the event that your equipment needs to be repaired, our service department will ensure we meet your service and maintenance needs.

We are pleased to assist you if your following equipments need to be repaired

  • Broncolor lighting
  • Visatec lighting
  • Phase One Digital Back
  • Phase One camera & lenses
  • Zeiss Lenses


The use of non-genuine parts & accessories may reduce the performance and longevity of your equipments, and may invalidate your warranty.

If you required a pick-up for your faulty equipment, please click on the PICK-UP FORM and to fill-in the serive pick-up form.

Our service department will call you and arrange pick-up after we received your notification.

Please Note:
Pick-up service only available for customer who located in Jakarta.

For additional assistance concerning our after sales service, please contact us via email at info@primaimaging.com

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